This Privacy Policy applies to Atlantic Ventilation Cleaning Ltd (“AVCL”, “we”, “us”) and explains how we collect, use, and protect your personal information. Unless otherwise noted, all references to the business include avcl.com.
We only collect personal information that you choose to provide to us. When you request a quote or book a service through our website, by phone, or by email, we may collect your:
If you pay for a service by credit or debit card, your payment is processed by our payment provider. AVCL does not store your full card number.
We use your personal information to prepare your quote, schedule and deliver the services you have requested, communicate with you about your booking, and process payment. With your consent, we may also tell you about other AVCL services we think may interest you.
Our website may use cookies and similar technologies to keep the site working properly and to understand, in aggregate, how visitors use it. We use this analytics information to improve the site, not to identify you personally. Most browsers accept cookies by default; you can remove or reject cookies in your browser settings, though some site features may not work as intended if you do.
AVCL does not sell, rent, or lease your personal information to anyone. We may share information with trusted service providers who help us operate the business, such as our website host, payment provider, and email service. These providers may only use your information to deliver their services to AVCL and are required to keep it confidential.
We may disclose personal information without notice if required by law, or where we believe in good faith that disclosure is necessary to comply with a legal process, protect the rights or property of AVCL, or protect the safety of our customers or the public.
Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
We will respond to any verifiable request within a reasonable time. In some cases we may need to keep certain information, for example to complete a service you have booked, honour a warranty, meet a legal or tax obligation, or detect and prevent fraud or misuse. Where we cannot fully act on a request, we will explain why.
We keep personal information only as long as needed for the purposes described above or as required by law, after which it is securely deleted or made anonymous.
Our services are intended for homeowners and adults. We do not knowingly collect personal information from anyone under the age of majority. If you are under 19, please have a parent or guardian contact us on your behalf.
With your consent, AVCL may contact you by email or text message with booking confirmations, service reminders, or occasional offers, in accordance with Canada’s Anti-Spam Legislation (CASL). Transactional messages about a service you have booked will always be sent. You can stop receiving marketing messages at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.
Your information may be stored on servers operated by third-party hosting providers with whom we have contracted. We take reasonable steps to ensure these providers protect your information.
AVCL may update this Privacy Policy from time to time. We will post significant changes prominently on our website, and the effective date below will always reflect the current version. Your continued use of the website after changes are posted means you accept the updated Policy.
We welcome your questions or comments about this Privacy Policy. If you believe we have not adhered to it, please contact us:
Atlantic Ventilation Cleaning Ltd
24 Simmonds Dr, Unit 26Email: hello@avcl.com
Telephone: 902-482-1135
Effective as of: July 24, 2026
